Privacy Policy

At Serenity Stays, we are committed to protecting the privacy and security of our guests and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or use our services.

Information We Collect

When you make a reservation, contact us, or use our website, we may collect information such as your name, email address, phone number, booking details, and other information necessary to provide our services effectively.

How We Use Your Information

The information collected may be used to:

• Process and manage reservations

• Respond to inquiries and customer support requests

• Improve our website and guest experience

• Send booking confirmations and important updates

• Maintain the safety and security of our services

Information Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. Your information is handled with care and stored securely.

Cookies and Website Usage

Our website may use cookies and similar technologies to enhance user experience, analyze website performance, and improve functionality. By using our website, you consent to the use of these technologies.

Third-Party Services

We may work with trusted third-party service providers for booking management, payment processing, and website analytics. These providers are required to maintain the confidentiality and security of your information.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly. We will make reasonable efforts to respond to such requests in accordance with applicable laws.

Policy Updates

Serenity Stays reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through the details provided on our website.